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PROMOTIONAL

SOLUTION

We Are a Friendly Team

A leader with 13 years of experience in the promotional gift industry.  Our success is built upon three core values: Quality, Service, Responsibility.  These values drive every aspect of our business.


Quality

We deeply understand the importance of quality to our customers.


We wholeheartedly pursue excellence in all areas, from the selection of raw materials to the fine control of production processes, and ultimately the delivery of our products.


We continuously improve and refine our quality management system to ensure that every collaboration is an experience of unparalleled excellence.Quality is not just a standard for us;  it is the cornerstone of our success.


Service

Customer satisfaction has always been our highest pursuit.  We recognize that, in addition to providing high-quality products, outstanding customer service is equally crucial.  Our team is available to support customers, assisting them in selecting the most suitable products and ensuring on-time delivery of orders.


With deep industry knowledge in the field of promotional gifts, we pay attention to the needs of different customers and the popular trends of the entire industry, enabling us to provide targeted advice


On-time order delivery is of paramount importance to us.  We employ efficient logistics and supply chain management to ensure your orders arrive on time.  Regardless of the order's scale, we maintain a professional spirit to meet your expectations.


We Are a Friendly Team

Responsibility

In these challenging times, we understand that our responsibility goes beyond delivering outstanding products and services.


SAMWEITOWN have integrated environmental and social responsibility into our core values.

When selecting products and manufacturing partners for our customers, we prioritize sustainability.

SAMWEITOWN focus on the eco-friendliness of raw materials, adherence to relevant social responsibility standards in production processes, reusability of product packaging, and selecting transportation methods that minimize carbon emissions.


SAMWEITOWN firmly believe that sustainability is the future of business, and we actively promote environmental and social responsibility.

Collaboration with our suppliers and customers is key in addressing the complexity and challenges in coordinating these factors, all aimed at driving sustainability in the promotional gift industry.


SAMWEITOWN solemnly pledge the following social responsibilities:


  1. Product Quality and Safety:

  2. We will ensure that all products we offer meet the highest quality standards and are safe and reliable. We will adhere to all relevant laws and regulations, as well as safety production and management practices, to protect consumer rights and safety.

  3. Environmental Protection:

  4. We are committed to minimizing our negative impact on the environment. We will take measures to reduce energy consumption, minimize waste generation, and encourage the use of renewable and environmentally friendly materials. We will continuously improve our business practices to reduce our environmental footprint and contribute to future sustainable development.

  5. Community Support:

  6. We will actively engage in community affairs and support the development and well-being of local communities. We will encourage employees to participate in volunteer activities, support education, culture, and social welfare projects, as well as other community development initiatives, to promote community health and prosperity.

  7. Employee Welfare:

  8. We will ensure that the rights and interests of employees are respected and protected, provide a safe and healthy working environment, and offer training and development opportunities to help them achieve personal and career goals. We will follow fair and just employment policies, rejecting any form of discrimination and unequal treatment.

  9. Integrity in Business:

  10. We will adhere to business ethics and integrity principles, establishing trustworthy, reciprocal, and long-term relationships with customers, suppliers, partners, and other stakeholders. We will uphold honest, transparent communication and transactions, and refrain from any form of bribery, corruption, and unethical business practices.


SAMWEITOWN are dedicated to delivering the utmost quality products and services to our customers. 

SAMWEITOWN firmly believe that fostering robust relationships with like-minded suppliers who align with our ethical principles is paramount in fulfilling this commitment. Despite encountering significant challenges, including price and cost control issues, some factories may resort to unethical practices in pursuit of a competitive advantage.However, SAMWEITOWN hold firm in our conviction that opposing such unethical practices and forging strong partnerships with suppliers who uphold similar ethical standards are fundamental to attaining enduring business success. 

SAMWEITOWN guarantee, all factories collaborating with us must adhere to the following standards:


-Working hours / days, wages, over-time pay and holiday pay must be in compliance with all local laws and must meet the legal minimum wage or a wage that meets local industry standards.

-Factories must ensure that all working premises comply with all applicable laws regarding working conditions, worker health and safety, fire safety, sanitation, risk protection, electrical and structural safety.

-Factories disciplinary procedures must be fair towards the employee and documented for the future reference.

-Factories are encouraged to promote employee training and education to ensure and promote a greater understanding of their jobs and safety within their working environment.

-The use of child labour is not acceptable. Employees, within the factories, must meet the minimum legal working age and must not be less than 15 years of age.

-Discrimination against an individual or a group as a result of colour, race, religion, gender, nationality, age, maternity or marital status is not acceptable.

-The exploitation of an individual or group is not acceptable. The use of any form of physical abuse to intimidate or discipline workers is not acceptable. Additionally, the use of non-physical abuse, for example, threat of violence, sexual harassment or verbal abuse is also not acceptable.

-The use of forced labour or involuntary labour of any kind is not acceptable.

-Workers must be allowed to lawfully join or organise associations and employers must not penalise or interfere with the workers lawful efforts to do so.